To build a capable management team, you need to master three critical components—people, processes, and performance. Employees need to enter a system that can help focus their work and develop their capacity. For this, they need resources.

You might get away with not having clear-cut strategic plans if you have a team of five. In contrast, a company with 100 employees needs structure and would benefit from brokerage firms or intermediaries providing benefits. Here are things you can do to ensure that your human resources get the support they need.

Provide adequate role development

Success comes from knowing your team’s strengths, and a growing company needs to figure out which roles fit which team members the best. If you do not have people to take on vital functions, you could either scout for new talent or develop someone from within.

Your HR team should conduct a skills gap analysis and needs assessments. These tools will help you get a better picture of what your organization can do well, and what things make them struggle. If you have this information, you can create programs that directly address these things.

Have a quick onboarding process

It costs a lot to hire and train a new employee, so companies benefit from having a low turnover rate. It is especially true for small businesses since they are still trying to establish their protocols.

In this case, you would benefit from outsourcing your HR functions. If you hire a company to take over payroll, health insurance, and other matters regarding compensation and benefits, you can be more efficient in disbursing resources.

You can also delegate tasks like preparing employment contracts, probationary period clauses, and other legal documents when you outsource, allowing you to focus on training.

Ensure high-quality performance

Human resources departments have traditionally overseen performance management. They ensure that the vision of the company aligns with what is happening on the ground.

A person with an HR function could provide your employees with an effective way of evaluating their work. Together, this person and your workers can collaborate on the assessment, making the process more meaningful.

Resolve conflicts productively

It is inevitable for some people to have conflicts at work. However, leaving workplace conflicts unresolved could damage company culture. Diverse personalities, working styles, backgrounds, and more create situations where differences in opinions might create tension at work.

An excellent HR support team can manage disagreements and smooth out relationships. They have the expertise in mediation, conflict resolution, and intercultural communication needed for today’s workplaces.

Support the business managers

Business managers can only do so much when developing a team. They need HR professionals who can help them get to know their employees and tailor jobs to them while keeping the company’s mission-vision and purpose intact.

Company culture will not last if you implement it from the top going down. You need HR personnel who can provide guidance and support so people could adapt your core values for the organization.


Founders usually start businesses because they have a vision. There is a product or service that they could deliver and think others could use. If they are great at responding to problems, the business grows. This growth, though, comes with more responsibilities. 

Help your company grow better by consulting with Abbot Benefits. We are a brokerage firm in Tomball, TX, and we help companies identify what their employees need to thrive. Request a quote, schedule a consultation, and get in touch with us today.